Check-IN Information
Time
You have 24/7 access to your accommodation through the automatic check-in.
You can check in from 4:00 PM.
Check-out must be completed by 10:00 AM.
How to get to the apartment ?
Location of the apartment: Freiheitsstraße 18, Merano, it is located in a pedestrian zone.
If you are arriving by car, please use the access via the Post Bridge (intersection of Cavourstraße / Romstrasse).
Link for the “Postbrücke” Google Maps
The entrance to the Post Bridge is closed to all vehicles, but you have a pass-through permit if you have sent us the vehicle's license plate number in advance.
Please do not use car navigation devices, as they will lead you through the restricted city center. Use Google Maps only. Do not approach via Theaterplatz or Zenoberg / Passeirer Tor; the pass-through permit is valid exclusively via the Post Bridge.
Parking
If you are arriving by car, please leave the car in front of the "Banca di Sondrio" on the left side of the street before the cascade, and pick up the keys and the remote control.
The key and remote control are located in the mailbox on the backside of the building, immediately to the right behind the "Banca di Sondrio".
Lift the slot labeled "KURHAUS." On the underside of the slot, you will find the key to the mailbox.
Open the mailbox with this key.
Inside the mailbox, you will find the remote control for the garage and the keys to the apartment. The remote control opens the underground garage to the left of the "Glashaus" store - Maximum clearance height 2.05 m.
Please park in the basement immediately to the left after the ramp, in the second to last parking spot on the left with the door labeled "KURHAUS APARTMENT".
Way to the apartment
a) Access through the underground garage when arriving by car
Please go from the parking spot in the underground garage to the staircase.
After the 2nd door, you will find the elevator on the left side.
The apartment is on the 3rd floor. 3rd floor - Door No. 4 - "Apartment Kurhaus," the last door on the left. Access the apartment with the second key.
b) Access through the main entrance when arriving on foot
The key is in the mailbox on the backside of the building, immediately to the right behind the "Banca di Sondrio." Lift the slot labeled "KURHAUS." Underneath the slot, you will find the mailbox key. Open the mailbox with this key. Inside the mailbox, there are the remote control for the garage and the keys to the apartment.
The main door is right next to it. Please open the main door with one of the two keys. The elevator is immediately to the left. The apartment is on the 3rd floor. 3rd floor - Door No. 4 - "Apartment Kurhaus," the last door on the left. Access the apartment with the second key.
Waste
We have various containers in the kitchen for waste separation. You can leave the waste there, and we will properly dispose of everything for you after your departure. If you have more waste or wish to remove it from the apartment, please contact us.
House Rules
Please place the sum of the tourist tax in the container we have provided in the apartment.
We trust our guests to provide the correct amount on the day of departure; (€2.20 per guest over 14 years per night).
1. Please respect the quiet hours in the building (22:00 - 07:00).
2. Events and parties are not allowed.
3. Please report any kind of problem or damage immediately.
4. The apartment is non-smoking.
5. Please respect the check-out times and leave the accommodation by 10:00 AM.
Upon departure, please leave the key to the mailbox and the house keys with the remote control in the apartment on the kitchen table.
+39 335 636 3300